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M&S announced a five-year transformation plan last year aimed at restoring the basics and changing it’s culture towards a speedy, leaner and more digitally focused business.
Mr Rowe previously condemned the retailer for having cumbersome and bureaucratic structures, and a store estate which is not “fit for the future”. However, the overhaul has proved aching for the business. M&S was criticised to its second straight year of falling profits in May as it afflicted a huge bill for store closures.
