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A. General FAQs
B. Free Membership Plan FAQs
C. Preferred Membership Plan FAQs
My PriceWatch
My Community
My Trading Zone
My WebPage
D. Business Promotion FAQs
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A.
General |
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A.1. |
What is YarnsandFibers.com? |
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PolyesterOnline and SpunOnline
have integrated to form YarnsandFibers.com, also referred
to as PTR. It is positioned to be the dominant eMarketplace
for the producers, traders, and consumers of yarns and fibers
globally. The integrated platform has corporate membership
base of companies from over 80 countries.
YarnsandFibers provides the members a vibrant environment
to do their daily business. Dynamic trading mechanisms will
greatly improve the member's procurement and sales processes.
This will bring about significant Supply Chain efficiencies
and introduce the concept of Customer Relationship Management.
Members have exciting features to web enable their businesses.
They can create their own personalized environment, control
the level of transparency, and deploy various dynamic trading
mechanisms to let their businesses take advantages of the
Information Technology revolution.
In addition to trading in all kinds of yarns and fibers, members
can also trade in Fabrics, Fiber Intermediates, Machinery,
and Production Capacities. Coming soon are channels for Logistics,
Technical Services and Packaging.
With Integration comes a wealth of industry information such
as, the Industry News channel, which looks at the Textile
industry from the yarns and fibers perspective. The Features
Channel carries researched reports. eLibrary is a storehouse
of information regarding the Industry events, Associations
world over, Terms and Definitions, Downloadable statistics
and much more. |
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A.2. |
What does PTR mean?
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PTR stands for the Yarns
and Fibers Exchange |
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A.3. |
Do I need to be
a member to use it? |
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Yes, we have separate plans
for different levels of memberships. You can choose any plan
based on your requirement. |
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A.4. |
What kind of membership
plans do you have? |
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Free Membership Plan and
the Preferred Membership Plan. |
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A.5. |
What are the benefits
of the Free Membership Plan? |
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Under the Free Membership
Plan you will be eligible for a range of limited benefits.
For more details please go to membershipbenefits
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A.6. |
What are the benefits
of the Preferred Membership Plan? |
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Under the Preferred Membership
Plan, members are entitled to full access to the site. Specifically
they can avail of:
My PTR
My PriceWatch
My Trading
My Community
My WebPage
Auto Alert
Weekly PriceWatch report
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A.7. |
How do I pay?
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You can pay through Bank
or by Credit card. |
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A.8. |
How safe is it to
pay by Credit Card? |
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The payment by Credit Card
is very safe. We use SSL, State-of-the-art encrypted, password-protected
access control on our secured payment server. |
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A.9. |
How do I remit the
fees to you through bank? |
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Electronic Transfer of Funds
- Please remit the money
To: a/c 661 001 007341,ABN AMRO Bank N.V., Bombay 400 023,
India, SWIFT No. ABNAINBB.
Through: ABN AMRO BANK NV, New York, USA, SWIFT No. ABNAUS33.
Beneficiary: a/c No. 482682 of Ez-Comm Trade Technologies
Limited, Mumbai, India.
OR Credit Card Online |
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A.10. |
How can I upgrade
to the Preferred Membership Plan from the Free Plan?
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To upgrade your membership,
go to 'My PTR'. Then click on "Upgrade Account" link to fill
in the necessary details. |
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A.11. |
Which currency should
I use for payment? |
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All the payments will be
accepted as displayed on the registration form. |
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A.12. |
How do I change my
address or contact information? |
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To edit your eMail id or
contact information you need to go to "My PTR" page change
by clicking on 'Edit company information'. |
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A.13. |
What do I do if I
forget my login/password? |
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Click on the 'Forgot Login'
or 'Forgot Password' and fill in the relevant details.
We will send you a new Password normally within 24 hours.
An offline request verification is carried out to ensure the
identity of the members.
We also request Members to change the password once we have
assigned a new one. |
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A.14. |
Can I change my login
or password? |
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You cannot change your login
name. However, to change your password, click on the "My PTR"
tab and then go to 'Change password' link. |
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B.
Free Membership Plan |
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B.1. |
I want to buy/sell.
What do I do? |
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You can post your offer to
buy or sell on the Trading Zone even under the Free Membership
Plan.
Your offer will be sent automatically to all Preferred Members
on the site, who will contact you directly. |
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B.2. |
How do I make a
posting to Buy or Sell? |
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You can post your business
offers on the Trading Zone by following the given simple steps:
Click on the 'Trading Zone' tab.
Choose from the products mentioned on
the left side under the heading of "make posting".
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B.3. |
What are the benefits
of posting my business offers on YarnsandFibers.com?
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Your posting will then be
visible to all the members, globally. We market your business
requirements based on your specific needs.
In addition to this, under the Preferred Membership Plan,
once you post an offer it is automatically matched, generating
a business lead, also called an Auto Alert. |
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B.4. |
I am looking for
buyers/ suppliers of a product. What do I do? |
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You can search for buyers
or seller category wise by going to the appropriate Buy/Sell
section on the Trading Zone, or
eMail to us. |
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B.5. |
What products can
I trade in on YarnsandFibers? |
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Products available for trading
on PTR:
Staple fibers
Spun yarns
Filament yarns
Fabrics
Intermediates
Machinery
Production Capacity
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B.6. |
How do I search for
a particular offer? |
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If you know the posting id,
type in the box under the 'Enter Posting Id' in the "Trading
Zone" channel. |
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B.7. |
What is a posting
ID? |
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It is a number automatically
generated in the backend whenever a member makes a posting
to buy/sell a product. |
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B.8. |
I am looking for
a particular company. What do I do? |
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Enter the company name in
the 'Trading Zone' under the heading "Looking for a particular
company?" to get the details of that desired company. |
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B.9. |
Can I edit my posting? |
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You can edit your posting.
To make corrections in your posting, go to"My PTR" --> Manage
Posting section. |
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B.10. |
Do I need to pay
for making a posting under the Free Plan? |
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No. You are free to post
as many business offers you like. |
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C.
Preferred Membership Plan: |
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C.1. My PriceWatch: |
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C.1.1. |
What is My PriceWatch? |
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It is a service that lets
you build your product list and update the prices regularly.
Your product and price lists are then displayed with your
customized profile called "My WebPage". This allows your customers
or prospective new customers to be aware of your prices. What's
more, you can historically chart your price trends. You can
also compare your prices product-wise, country-wise, or company-wise
with the prices of other members. |
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C.1.2. |
Who are my product
list and price list visible to? |
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Your price list and product
list are visible to all the members of YarnsandFibers. |
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C.1.3. |
Where is it visible?
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It is visible on My WebPage
and global Price Watch channel. |
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C.1.4. |
Which currency should
I specify? |
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You should specify USD for
the global prices or local currency for local prices. |
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C.2. My Community: |
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C.2.1. |
What are communities?
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Each business has a set of
Suppliers and Customers at form that Company's Community.
'My Community' lets you bring all those existing relationships
online. |
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C.2.2. |
How do I make my
own Community? |
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As a Preferred Member, you
can go to 'Invite Members' and select the Companies you wish
to invite. If they are not members of YarnsandFibers, you
can invite them using the link 'Not a PTR member- Invite'.
This will send an invitation to the desired Companies. |
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C.2.3. |
Do I have to pay
to be a part of the communities of other companies? |
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No. You need to be a Preferred
Member only if you would like to form your own community to
do effective business transactions saving valuable time and
resources. |
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C.2.4. |
Once I become a
member what do I do? |
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The member whose Community
you belong to can then send you targeted offers. You can enter
into private negotiations with him or decline the offer. You
can also send mails and information to the community members. |
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C.2.5. |
What happens if someone
I invited declines to join my Community? |
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You may wish to send an offline
request via eMail explaining them the benefits they get at
no cost to them. You may also go the 'Decline' folder to re-request,
but only after one week of having received the decline. |
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C.2.6. |
What happens if
I decline someone who has invited me? |
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You always have the choice
to go to review the declines and then approve them. |
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C.2.7. |
Can I send a reminder
if I do not receive reply to my invitation to join my community? |
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You can send a reminder after
48 hours of having sent the request / invitation. |
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C.3. My Trading Zone: |
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C.3.1. |
Do I have to pay
a commission to YarnsandFibers for the transaction I do with
them? |
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No. You do not have to pay
any commission to PTR for the transaction made through the
eMarketplace. You have to be a Preferred Member, which attracts
a nominal Subscription fee. |
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C.3.2. |
How do I make
an offer to Sell? |
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As a Preferred Member you
can make a targeted offer to any group within your Community
or an Open offer to all. This is possible from any of the
pages in My Trading Zone by choosing the category that you
wish to offer. |
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C.3.3. |
How do I make an
offer to buy? |
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As a Preferred Member you
can target your requirement to any group within your Community
or an Open offer to all. This is possible from any of the
pages in My Trading Zone by choosing a category that you wish
to buy. |
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C.3.4. |
How do I negotiate?
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You will either receive or
send targeted offers on you're "My PTR". You can choose to
negotiate them by clicking on the appropriate link and send
a counter offer.
The entire history of your negotiation will be visible to
you to decide on the offer. |
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C.3.5. |
Can I reject an
offer? |
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Yes. You may reject or accept
an offer at any point. The rejected and expired offers will
go the Trash folder. |
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C.3.6. |
What happens if
I accept an offer? |
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The accepted offers are then
transferred to the "Contracts" section where you can prepare
the final contract based on the agreed terms during the course
of negotiation. Following which the Contract is transferred
to your Order Tracking folder. |
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C.3.7. |
How does the Order
Tracking work? |
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The supplier has the rights
to update the information on the delivery. He gets screens
to update delivery information such as Under Production, Under
Packing, or Shipped.
The shipping information will help the buyer track it directly
with the logistics company from his "My PTR". |
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C.3.8. |
How do I close the
deal? |
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Once the buyer receives the
goods, he has access to the screens to fill in his information
such as the date of receipt and condition. At this point the
deal is closed. |
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C.3.9. |
What can I learn
from the Closed Deals? |
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The buyer and the supplier
can always go back and annualize the deals made by them with
respect to who they have done business with during a particular
period, the price trends, time involved, production time,
logistics trends and more. |
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C.4. My WebPage: |
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C.4.1. |
What is My WebPage |
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My WebPage is your personal
website on YarnsandFibers. It contains detailed information
about your company, contact details, product list and price
list. |
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C.4.2. |
What are the benefits?
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It offers you excellent visibility
within the Community giving all the necessary information.
It also enhances your business prospects considerably. |
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C.4.3. |
How do I upload
my company image, sign, or logo? |
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You can eMail us your Company
logo and image to webmaster@yarnsandfibers.com. We will customize
your WebPage and make it live. |
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D.
Business Promotion: |
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D.1. |
How else can I promote
my business on YarnsandFibers.com? |
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You can choose from a variety
of other options to promote your business using the YarnsandFibers
platform such as:
Storefronts
Banners
Sponsoring
eMail
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D.2. |
What are Storefronts?
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Storefront is your own web
space on PTR. It is the window of your company to the entire
community. |
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D.3. |
What are the benefits? |
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Your Company's Storefront on PTR will
be open 24 hours a day, 7 days a week, to our member companies.
Not only does your PTR Storefront get
a large number of visitors, it also gets the right kind.
This will help you build your profile amongst the community
and enhance your business.
We market aggressively, which means that
your Storefront gets noticed. You may also link your company
website from the YarnsandFibers Storefront.
In addition to other links, all your
listings and postings will be highlighted with a clickable
symbol, which will take the user directly to your Storefront.
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D.4. |
How do I make my
Storefront on YarnsandFibers? |
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Send in your request to us
by filling the Storefronts form online. |
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D.5. |
Can I also advertise
on YarnsandFibers? |
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You can advertise on PTR
using Banner/Tiles. Banner will be placed on the location
based on the targeted audience specified by the company. PTR
highly concentrate on bringing value to the advertiser in
terms of brand building, reach to the right people and marketing
the needs. Companies looking to buy a banner space will be
awarded free design of the banner. |
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D.6. |
How else can PTR
help me promote my business? |
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Other means of promoting
business on PTR:
eMail marketing: Company can choose to avail
the facility of marketing their specific business needs via
eMails, thus creating high brand recall and reach to thousands
of companies all over the world.
Sponsorship or Banner on News Letter: PTR
services cover a weekly News Letter to its member covering
various aspects of business and news. Companies can take benefit
of this tool to reach by sponsoring the News Letter or buying
banner space in the News Letter.
Channel Sponsoring: Reputed companies can
choose to sponsor various channels on PTR. Company's name
will be highlighted in the specific sponsored channel with
a brief description and link to their web site. PTR will provide
the sponsor our associate company status and market their
business needs exclusively. |